Privacy Policy

Mithadi Sweets ("we", "us", "our") operates https://www.mithadisweets.com. This page explains what information we collect when you visit our website or get in touch with us, and how we use it.

Information We Collect

We collect information you choose to give us directly, and a small amount of information automatically as you browse.

• Contact and enquiry forms — when you use our Contact or Bulk Orders form, we collect your name, email address, phone number, and whatever else you write in the message field.
• Browsing information — like most websites, our server and hosting provider automatically log basic technical details such as your browser type, device, and the pages you visit, used only to keep the site running reliably and to understand overall traffic.

We do not collect payment or card details on this website. Orders are placed through our online store, a separate platform operated by Petpooja, which has its own privacy practices.

How We Use Your Information

• To respond to your enquiries and bulk order requests
• To get in touch about an order or request you've made
• To understand how visitors use our site, so we can improve it

We do not sell your personal information to anyone, and we do not use it for advertising.

Third-Party Services

A few outside services help us run this website and process what you send us:

• Formspree — handles submissions from our Contact and Bulk Orders forms and delivers them to us by email.
• Petpooja — our online ordering platform, used when you click "Order Now" or "Shop Now" to place an actual order.
• Vercel — hosts this website.

Each of these services may process your information under their own privacy policy in addition to this one.

Cookies

This site may use basic cookies required for the website to function correctly. We do not currently use cookies for advertising or cross-site tracking.

Data Security

We take reasonable steps to keep the information you share with us secure, and only use it for the purposes described above.

Your Rights

You can ask us what information we hold about you, request a correction, or ask us to delete it, by reaching out using the details below.

Changes to This Policy

We may update this policy from time to time as our website or services change. The "Last updated" date at the top will reflect the most recent revision.

Contact Us

If you have any questions about this privacy policy or how we handle your information, reach out to us at mithadisweets@gmail.com or call 088798 22270.